Frequently Asked Questions
Everything you need to know about your minimal beauty routine.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all products. If you are not completely satisfied with your purchase, you can return it for a full refund, no questions asked.
Are MERIT products clean and vegan?
Yes, all our products are formulated to be clean, vegan, and cruelty-free. We strictly follow EU standards for ingredient safety, banning over 1,300 potentially harmful chemicals.
How can I find my perfect shade?
You can use our online Shade Finder tool or message our beauty experts with a photo of yourself in natural lighting for a personalized recommendation.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working hard to expand our shipping capabilities to more countries soon.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.